Who We Are Shapes What We Build

We’re a team of builders, thinkers, and operators driven by a shared belief – that great technology starts with great intent, and even greater people.

Our Journey

INNOVATION

Ekfrazo Technologies began in 2015 as a small, purpose-driven team led by founder Nithesh Hegde. From our early days serving clients across Ireland, the USA, and India – including names like Cisco ThingQbator, Hexaware, and Biovet – we’ve been united by a deep belief: that technology should not only solve problems but shape better experiences.

Over the years, we’ve evolved into a global company with a growing presence in Bangalore, Mumbai, Nigeria, South Africa, and the USA. As our team expanded, so did our focus – building intelligence-first solutions across Customer Experience (CX), Employee Experience (EX), and Operational Experience (OX). Today, we design systems that help businesses think faster, serve smarter, and work better.

2015

The Beginning

Ekfrazo Technologies was founded by Nithesh Hegde as a proprietorship, delivering technology solutions to clients across India, Ireland, and the USA. Early collaborations included Cisco ThingQbator, Hexaware, Biovet, and Ella Foods.

2017

Building Our Foundation

Expanded service capabilities across web, mobile, and digital platforms – laying the groundwork for intelligent solution development. Began establishing a presence in high-impact sectors like food tech and healthcare.

2019

Investing in Intelligence

Strengthened delivery operations and began investing in AI-driven product experimentation. Early concepts for intelligent support systems and automated operational tools were explored.

2022

Strategic Pivot to Experiences

Shifted strategic focus toward building experience-centric solutions. Core thesis developed around enhancing Customer Experience (CX), Employee Experience (EX), and Operational Experience (OX) through AI and automation.

2024

Scaling Global Impact:

Expanded global footprint with presence in Bangalore, Mumbai, Nigeria, South Africa, and the USA. Built a larger cross-functional team aligned with the company’s growing product and services ecosystem.

Our Mission & Vision

Making Intelligence Accessible, Intentional, and Impactful: We’re on a mission to design intelligent systems that simplify how businesses operate, engage, and grow. By focusing on real-world outcomes across CX, EX, and OX, we help teams unlock clarity, speed, and purpose in everything they do.

To Be the Experience Layer Powering the Future of Work: We envision a world where technology doesn’t just support work – it transforms it. A world where intelligent experiences drive decision-making, elevate human potential, and become the quiet force behind every great company.

Our Core Values

Partnership

We work as true collaborators – embedding ourselves in your vision, your challenges, and your long-term growth journey.

Innovation

We pursue progress with purpose, using emerging technologies to solve real business problems, not just to follow trends.

Excellence

We deliver with precision and pride, holding every line of code, strategy, and execution to uncompromising standards.

Integrity

We believe in honest dialogue, transparent delivery, and results that speak for themselves – always built on trust.

Empathy

We put ourselves in your shoes – designing every experience with your users, your teams, and your outcomes in mind.

Our Leadership

Nithesh Hegde

Founder & CEO

With 10+ years of experience, Nithesh leads Ekfrazo’s vision to humanize AI and transform how enterprises deliver intelligent, meaningful experiences at scale.

Shailesh Sinha

Co-founder

With 30+ years in the IT sector, Shailesh brings a wealth of cross-industry experience and operational insight that fuels Ekfrazo’s ability to build intelligent, scalable solutions with real-world impact.

Nithesh KV,

CEO & Founder

Implementation expert ensuring flawless execution and exceptional client outcomes across diverse industries and technology stacks.

Nithesh KV,

CEO & Founder

Forward-thinking strategist identifying emerging technologies and methodologies that create competitive advantages for our clients.

Nithesh KV,

CEO & Founder

Relationship-focused leader ensuring our solutions deliver lasting value while building long-term client partnerships.

Engineering AI Experiences That Matter!

We’re on a mission to redefine how businesses interact with customers, empower employees, and run operations through the transformative power of Artificial Intelligence.

With deep expertise across CX, EX, and OX domains, we build intelligent, human-centered solutions that help enterprises innovate faster, operate smarter, and deliver value at scale. Our partnerships with global enterprises and a relentless focus on outcomes have made us a trusted ally in the journey toward digital excellence.
 

We don’t just implement AI, we make it work for your business!

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